How the Money Side Works for Users and Service Providers
Introduction
In today’s gig economy, platforms like WhoCan simplify access to skilled service providers—from handymen and cleaners to tutors and tech experts. But whether you’re hiring help or offering services, one of the most important aspects to understand is how payments, payouts, and platform fees work.
This blog breaks down the entire financial process on the WhoCan app—for both users and service providers—so you can engage confidently and transparently.
1. How Users Are Charged on WhoCan
Instant Clarity on Pricing
When users browse available services on WhoCan, they’ll see:
- Hourly rates or fixed prices
- Detailed descriptions of what’s included
- Any extra charges for additional work or materials (if applicable)
The app is designed to offer full transparency—no hidden charges, no surprises after booking.
When Does Payment Happen?
Users are typically charged in one of two ways:
- Upfront Payment: The app securely holds the amount once a booking is made.
- Post-Completion Charge: For some services, charges are finalized only after task completion, especially if time-based.
In both cases, secure payment gateways (like credit/debit cards or digital wallets) are used to process the transaction.
2. Payouts for Service Providers
If you’re offering your skills on WhoCan, understanding how and when you get paid is essential.
How It Works:
- Once a job is completed and marked as such in the app, the payment is automatically processed.
- WhoCan transfers your earnings to your linked bank account or wallet after deducting the platform fee.
- You can track all earnings and pending payouts inside your provider dashboard.
This system allows you to focus on providing top-notch service while WhoCan handles the backend of secure payments.
3. Timeline for Receiving Payments
While WhoCan ensures fast and reliable payouts, the exact timeline can vary slightly depending on banking systems.
Standard Timeline:
- Job Completed → Payment Processed by WhoCan
- Funds Released typically within 24–72 hours
- Deposited directly to the provider’s chosen method (bank, wallet, etc.)
You’ll receive notifications throughout this process, so you always know where your money stands.
4. Transparency in Pricing and Platform Fees
For Users:
- All service prices are shown before booking.
- No additional fees are charged unless explicitly stated.
- Any cancellations or modifications involving fees are outlined clearly in the booking interface.
For Providers:
- WhoCan charges a platform service fee, which is a small percentage of each completed booking.
- This fee supports:
- Secure payments
- Customer support
- App updates and promotional tools
- Providers can view this deduction in every job summary, keeping the process fully transparent.
Example:
If you set your price at $100, and the platform fee is 15%, your final payout would be $85.
5. Tips for Smooth Financial Transactions
For Users:
- Keep a valid payment method updated in the app.
- Always review service details before confirming a booking.
- Reach out to support immediately if you notice incorrect charges.
For Providers:
- Ensure your bank/wallet info is correctly entered and verified.
- Mark jobs as “Completed” only when the task is fully done.
- Maintain good communication with clients to avoid disputes or delays.
6. Why the WhoCan Payment System Works
The goal of WhoCan’s payment infrastructure is to be:
- Fair to both users and providers
- Simple to navigate
- Secure at every stage
By automating transactions, ensuring clear pricing, and offering prompt support, WhoCan allows both sides to focus more on the work—and less on worrying about how they’ll get paid or charged.
Conclusion
Understanding how payments, payouts, and fees work on the WhoCan app is crucial whether you’re hiring a service or offering one. From secure, upfront pricing to reliable payouts and platform transparency, WhoCan is built to support a fair and efficient marketplace.
With this clarity, you can book confidently, get paid quickly, and grow your presence in the local service community—without any financial guesswork.