This privacy notice for WhoCan (“we,” “us,” or “our”) explains how and why we collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Download and use our mobile application (WhoCan ), or any other application that links to this privacy policy.

• Engage with us in other related ways, including posting tasks, offering services, submitting requests and offers, making payments, or using in-app messaging.

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Introduction

Your privacy matters. This Privacy Policy describes how we handle your personal data when you use the WhoCan platform. By accessing or using our services, you consent to our data practices described here.

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Information We Collect & How We Use It

Personal Information

We collect information you provide when you register or interact with the app, such as:

• Full name

• Gender

• Email address

• Phone number

• Physical address

• Profile photo

• Government ID (for verification)

• Payment details (for transactions)

This information is necessary to ensure secure connections between users and service providers.

Location Data

With your permission, we collect and use precise location data to:

• Show nearby tasks or service providers

• Verify task completions

• Prevent scams and improve safety

• Assist with troubleshooting

Social Media Login Data

You can register with your Google or Apple account. We collect profile info provided by the social platform, such as your name, email, and profile picture. See the section “How Do We Handle Your Social Logins?” below for details.

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Data Storage & Security

Retention

We retain ID and related data for up to 2 years for legal compliance, dispute resolution, and fraud prevention.

Security Measures

We use modern security technologies to protect your personal information from unauthorized access or misuse. Despite these efforts, no system is 100% secure.

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Sharing Your Information

We share your data only when necessary:

• With third-party services like Stripe (for payment processing) and identity verification tools.

• With law enforcement, if legally required or to protect our community and platform.

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How Do We Handle Your Social Logins?

When you sign up using Google or Apple, we receive profile data that may include your name, photo, and email. We use this data to personalize your experience and ensure account security. We recommend reviewing the privacy settings of your social media provider as we are not responsible for their policies.

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Your Rights

Depending on where you live, your rights may include:

• Accessing your personal data

• Correcting incorrect or outdated data

• Deleting your data

• Withdrawing consent for data processing

• Objecting to specific uses of your data

• Requesting a copy of your stored data

You can exercise these rights by contacting us at contentpartnershipteam@gmail.com

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Third-Party Services

WhoCan integrates with trusted third-party services like:

• Stripe for secure payment processing

• ID verification platforms to ensure user trust and platform safety

These services operate under their own privacy policies.

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Customer Support & Communication

If you reach out to us, we may collect your messages, screenshots, or other submitted data to help solve your issues and enhance the app experience.

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Use of Information

We use collected data to:

• Match service providers and users effectively

• Process payments and verify accounts

• Improve user experience

• Provide customer support

• Promote safety and prevent abuse

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Data Breach Policy

In the event of a data breach:

• We will notify affected users within 72 hours

• We’ll provide information about the breach and how to protect yourself

• We’ll take immediate steps to resolve and secure the issue

We are not liable for breaches caused by third-party systems but will cooperate fully to address any impact.

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International Transfers

If you are located outside the United States, your information may be transferred and processed in the U.S. By using the app, you consent to this transfer under applicable legal safeguards.

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Legal Rights & Protection

We may access, use, or share your data to:

• Comply with laws

• Enforce our Terms of Use

• Prevent fraud and abuse

• Protect the rights and safety of users and the platform

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Privacy Rights by Region

In the U.S. and certain global regions (like the EEA, UK, Canada), you may have enhanced privacy rights such as:

• Data portability

• Objection to automated decision-making

• Appeal of denied data requests

• The right to non-discrimination for exercising privacy rights

If you wish to appeal a decision or submit a complaint, please email us at contentpartnershipteam@gmail.com

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Account Management

To update or delete your account:

• Visit your account settings in the app

• Or email us at contentpartnershipteam@gmail.com

We may retain some data to meet legal obligations, resolve disputes, or prevent fraud.

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Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, law, or services. We’ll notify users of significant updates through the app. The new policy will take effect upon posting.

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Contact Us

If you have any questions, concerns, or requests regarding this policy, contact us:

Email: contentpartnershipteam@gmail.com

We are committed to protecting your data and maintaining your trust.