Managing Bookings and Schedules on the WhoCan App

April 28, 2025

Why Booking & Schedule Management Matters

Whether you’re a service provider handling multiple jobs or a user relying on last-minute help, efficient time management can make or break your experience on the WhoCan App.

With so many moving parts — client requests, availability, rescheduling, and reminders — WhoCan is built to help both sides stay in sync. This guide walks you through exactly how to manage bookings and schedules like a pro inside the app.

Let’s dive in.

1. Viewing and Managing Bookings

Once a job is requested or confirmed, it appears under the “Bookings” tab inside the app.

🔧 For Service Providers:

Open the app and go to My Bookings.
Here, you’ll see:
- Pending Requests (Accept or Decline)
- Upcoming Jobs (Confirmed bookings)
- Past Jobs (Completed or canceled)

Click on any booking to view:

Client name & contact info
Service requested
Address & scheduled time
Special notes (if any)

👤 For Users:

Go to the Bookings tab to:
- Track status (Pending, Confirmed, Completed)
- View provider details
- Modify or cancel if needed (more on that below)

2. Accepting or Declining a Booking (For Providers)

When a user books your service, you’ll get a notification and booking request. You can choose to:

✅ Accept (Client gets notified instantly)
❌ Decline (Client is informed and can look for others)

Tip: Accept or decline as quickly as possible — it shows professionalism and improves your profile rating over time.

If you decline too many jobs without reason, it may impact your visibility in search results.

3. Syncing Availability with Calendar

To avoid double bookings or scheduling stress, WhoCan allows you to sync with your calendar and set your availability.

📅 How to Sync (For Providers):

Go to your Profile > Availability Settings
Set:
- Working hours (e.g., 9 AM to 6 PM)
- Days off
- Breaks or lunch hours

Optional: You can also integrate with your Google Calendar or phone calendar to get real-time alerts or reminders.

This helps:

Prevent missed appointments
Let clients know when you’re truly available
Reduce back-and-forth communication

4. Rescheduling or Canceling Appointments

Life happens. Sometimes jobs need to be moved or canceled — and the WhoCan app makes it easy for both parties.

🔁 For Service Providers:

Tap the booking you want to change
Select “Reschedule”
Choose a new date/time and wait for client approval

To cancel a booking:

Tap “Cancel Booking”
Provide a short reason (optional)
Client is notified instantly

🔁 For Users:

Go to My Bookings
Select the appointment
Tap “Reschedule” or “Cancel”

Note: Avoid last-minute cancellations. Repeated cancellations may affect your reliability score on the platform.

5. Notifications & Reminders

The app is designed to keep you on track — no matter how busy your day gets.

🔔 Notifications You’ll Receive:

New booking request (for providers)
Booking confirmation (for users)
Upcoming appointment reminders
Reschedule or cancellation alerts
Payment confirmations (if applicable)

Make sure notifications are enabled on your phone — they’re your safety net for staying on schedule.

Quick Tips to Stay on Top of Your Schedule

Tip	Why It Helps
Check your app daily	Stay updated on new requests or changes
Set availability clearly	Avoid requests during off-hours
Use in-app messaging	Coordinate directly with clients
Respond fast	Builds trust and gets you better visibility
Use calendar integration	Avoids overlap with personal events

Conclusion: Time is Money — Manage It Well

Whether you’re cleaning homes, fixing pipes, or assembling furniture, every job depends on timing. The WhoCan app is more than just a connection platform — it’s your digital assistant for scheduling, communication, and job management.

By using the tools built into WhoCan:

Providers avoid burnout and missed opportunities.
Clients get services done smoothly and reliably.

Want to learn more about optimizing your WhoCan experience?
Check out our full Help Center or contact support anytime!

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