A Beginner’s Guide for New Service Providers
If you’ve just signed up as a service provider on WhoCan, congratulations! You’ve taken the first step toward growing your business and tapping into the rising demand for on-demand local services. But like any platform, your first booking is the hardest to get—and also the most important.
This guide will walk you through exactly how to set up your account for success, promote your services, and respond in a way that helps you secure that all-important first client.
Step 1: Optimize Your WhoCan Profile
Before you can earn someone’s trust, they need to see you’re worth it. Your profile is your storefront, resume, and first impression—all in one. Here’s how to make it count:
✅ Upload a Professional Profile Photo
- Use a clear, friendly photo of yourself—not a logo or random image.
- Wear work-appropriate clothing (especially for services like plumbing, tutoring, or cleaning).
- Smile—it creates a sense of trust.
✅ Write a Strong Bio
- Keep it short but specific. Mention your experience, skills, and what makes you stand out.
- Avoid jargon. Write like you’re talking to a real person.
- Example:
“Hi, I’m John, a licensed electrician with 5+ years of experience in home repairs. I’m reliable, fast, and I prioritize safety and quality. Let’s get it fixed—on your schedule.”
✅ List Relevant Skills & Certifications
- Add all services you offer so you appear in more searches.
- Upload any licenses or credentials to build trust.
Step 2: Set Up and Publish Your First Service Listing
Your service listing is what people will see when browsing. Make sure it’s compelling:
✅ Create a Clear Title
- Examples: “Experienced Handyman for Small Home Repairs” or “Professional House Cleaner – Quick & Reliable”
✅ Write a Descriptive Summary
- Mention what the service includes, how long it takes, and any extras.
- Include keywords like “home repairs,” “furniture assembly,” or “deep cleaning” so your listing ranks higher in search.
✅ Add Tags and Choose Categories
- Use all relevant tags (e.g., handyman, plumbing, assembly) so more people find you.
- Select accurate service categories to appear in filtered searches.
Step 3: Promote Your WhoCan Profile Outside the App
While you wait for users to find you on the platform, don’t just sit back—go proactive.
📲 Share Your Profile Link
- Send your WhoCan profile to friends, family, neighbors, and past clients.
- Post it on your social media accounts like Facebook, Instagram, or Nextdoor.
- Add it to your email signature or digital business card.
🎯 Join Local Community Groups
- Facebook and WhatsApp groups for local neighborhoods are full of people asking for help.
- Reply to posts and share your WhoCan link.
💬 Encourage Word-of-Mouth
- Ask friends or satisfied clients to leave a review after hiring you.
- One good review can lead to your second, third, and fourth client.
Step 4: Respond to Leads Fast and Professionally
When a potential client messages you on WhoCan, time is everything. Quick replies show that you’re serious, reliable, and available.
✅ Use a Friendly Tone
- Greet the client and thank them for reaching out.
- Ask clarifying questions to confirm the job details.
✅ Be Transparent
- Give clear availability times.
- Mention your price structure upfront to avoid confusion.
- Let them know what to expect next.
Example:
“Thanks for reaching out! I’m available Tuesday at 3 PM or Thursday morning. The price will be $60 for the full repair, and I’ll bring all tools. Would you like me to confirm the booking?”
Step 5: Secure the Booking
Once the client confirms, act fast:
- Accept the job immediately in the app.
- Confirm all details again (address, time, scope of work).
- Show up on time and well-prepared.
Bonus Tip: After completing the job, politely ask for a review.
“If you were happy with my service, I’d really appreciate it if you could leave a quick review on WhoCan—it helps me grow!”
Your First Client is Just the Beginning
Earning your first booking on WhoCan may take a little effort, but once you get that momentum, things get easier. Future clients will feel more confident hiring someone with a completed profile and positive reviews.
Treat every interaction professionally—your ratings and client experiences directly affect your future success on the platform.
Final Checklist Before You Launch:
- Upload a professional photo
- Write a clear and friendly bio
- List all relevant services
- Share your WhoCan link on social media
- Respond quickly to every message
- Follow up after each job for reviews
Start strong, stay professional, and let your work speak for itself. Your first booking is closer than you think!