How to Build a 5-Star Profile on WhoCan (For Service Providers)

Stand out. Get noticed. Book more jobs.


Why Does Your WhoCan Profile Matter So Much?

When someone scrolls through the WhoCan app looking for a service — whether it’s furniture assembly, electrical repairs, or deep cleaning — your profile is your first impression. Before they contact you, they want to know one thing:

Can I trust this person to do a good job?

A well-built profile doesn’t just help you look trustworthy — it gets you more bookings, better reviews, and higher earnings. It’s not just about filling in details — it’s about telling your story, showing your strengths, and giving clients every reason to pick you over others.

In this article, we’ll walk you through how to build a 5-star service provider profile on WhoCan — step by step.


1. Choose a High-Quality Profile Picture

A great photo can instantly boost trust. It tells clients you’re professional, confident, and serious about your work.

✔️ What Makes a Great Profile Photo:

  • Clear headshot with good lighting (natural light works best)
  • No sunglasses, hats, or masks — let your face be seen
  • Clean appearance, simple background
  • Avoid blurry selfies or casual group pictures

Pro Tip: Profiles with a clear photo are far more likely to get clicks and bookings.


2. Write a Bio That Builds Trust

Your bio should answer one question: Why should someone choose you?

This is your space to show off your experience, reliability, and what makes your work different. It doesn’t need to be long — it just needs to be honest and clear.

🔧 What to Include in Your Bio:

  • Years of experience
  • Types of services you specialize in
  • Unique qualities (e.g., fast, clean, friendly, insured)
  • A friendly, professional tone

📝 Example:

“Hi, I’m Kareem — a certified electrician with 10+ years of experience. I take pride in doing safe, clean, and affordable work. Whether it’s installing a ceiling fan or troubleshooting faulty wiring, I show up on time and get it done right.”

Avoid slang or overly casual writing. Clients want someone reliable and respectful.


3. Add All Relevant Services and Skills

When setting up your profile, select every service you’re qualified for. The more categories you appear in, the more chances you have to get discovered.

🧰 Tips:

  • Use accurate keywords (e.g., “AC repair,” not just “cooling help”)
  • Add all your true skills — but don’t exaggerate
  • Keep it updated as you grow or learn new trades

Being clear about your specialties helps users find the right expert for the job — and that often means you.


4. Respond Quickly and Professionally

One of the top reasons users choose one provider over another? Fast replies.

When you respond within minutes and answer questions clearly, it shows you’re serious and dependable.

💬 Tips for Better Communication:

  • Turn on notifications for new messages or bookings
  • Greet users respectfully and use full sentences
  • Answer all questions clearly and politely
  • If you’re unavailable, still respond — it shows professionalism

Example:

“Hi Sara! Thanks for reaching out. Yes, I can help with that on Thursday at 4 PM. Let me know if that works for you.”

Slow or unprofessional replies = missed bookings.


5. Request Reviews the Right Way

Reviews are your social proof. Even just a few positive ratings can double your booking rate.

After completing a job, politely ask your client to leave a review. Most happy customers are willing — they just need a reminder.

⭐ Example Message:

“Thanks for booking me today! If you’re satisfied with the service, I’d really appreciate a quick review. It helps me grow and lets others find trusted professionals too.”

Also, respond to reviews — whether good or bad. It shows you care and builds your reputation.


6. Be Consistent, Reliable, and Respectful

Even with the best profile, people won’t rehire you or leave 5 stars if the experience doesn’t match. Reliability wins trust.

🛠 What Clients Appreciate Most:

  • Showing up on time
  • Bringing the right tools
  • Communicating clearly
  • Finishing the job neatly
  • Respecting their space and time

Every great job = more 5-star reviews.


Final Checklist for a 5-Star WhoCan Profile

ElementStatus
Clear, professional photo
Friendly, informative bio
Accurate list of services
Fast and respectful replies
Proactively asking for reviews
Consistent job quality

Wrap-Up: Make Your Profile Work for You

The WhoCan app gives you a platform to showcase your talent, connect with local clients, and grow your income. But your profile is your foundation — and getting it right can mean the difference between one-time work and steady, loyal clients.

Take 30 minutes today to refine your profile.
Update your photo, tweak your bio, and start asking for reviews — and watch your bookings grow.


Want help setting up your profile or tips to improve it?
Download the WhoCan app or contact our support team — we’re here to help service providers succeed.

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